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 Business Etiquette  Presentations, Classes, Seminars, and Workshops * * * * * These interactive courses are designed for small and large scale businesses to provide protocol for something as basic as how to hold a fork, to something as involved as defining the preferred international dining practices of various countries. This varying level of depth extends into employee enhancement as well. For example, you may desire an evaluation of people interaction in your company, whereby we would conduct a detailed assessment of the interaction and internal communication practices of the employees and help implement new practices, with a tangible resolve, that helps all the employees to work better together, promote team building, and that will ultimately forge a better work place environment. Available courses are in bold print. Courses are added frequently. Check back soon for new courses! - Projecting a Professional Image (Avoiding top 20 Mistakes)
- Develop Effective Professional Presentations
- Stress and Time Management (How to cope)
- Dress for Success This presentation addresses the Do's and Don'ts of business casual dress.
- Health, Wellness & Work This workshop provides helpful ways to balance three critical areas of your life.
- How to Interview, Get, and Keep a Job This workshop provides the Do's and Don'ts of interviewing and tips to help you stay employed.
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- Proper Communication in the Workplace (It’s not as simple as you think) This training will address how to speak in the work place; what to say, what not to say, and how to say it. It will discuss how to complement and critique your fellow worker as thoroughly and tactfully as possible. It addresses various work place scenarios detailing the proper communication when things go right and when things go wrong. It will provide techniques for dealing with unsatisfied customers, both internally and externally.
- The Business Meal (Don't ruin your reputation, master the soft skill of dining etiquette to improve your effectiveness with clients and colleagues).
- How to Establish Excellent Work Habits (Many employees have bad habits and don’t even know it…)This training addresses desirable and undesirable work place habits.
- On the Job Problem Solving (The problem may not be the job, but how to deal with all that comes with the job) This presentation addresses working with people that get on your nerves, people that duck work, people that dump their work on others, backstabbers, cutthroats, and how to coexist with as little friction as possible. It will provide techniques to enhance joy in the work place and deal with the unintended stress that comes with working with other people that don't necessarily think like you.
- If Customer Service is the Goal, then... This training focuses on providing the needed customer service in every aspect of your job.
- Giving the Bad News (Liar, liar, pants on fire!) This training addresses how to respond, communicate and operate professionally when it all goes wrong for a service that you have committed to provide.
- How can I provide customer service in my position? (Is the customer always right?) This training provides thought provoking and eye opening perspectives on every individual employee's responsibility to provide customer service in whatever capacity that they serve.
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* * * * * * * Seminars, programs, classes and workshops. From wardrobe and wellness to presenting powerful presentations and problem solving, we bring a variety of sessions right to your community. Sessions from thirty minutes to four hours, one person to twenty or more persons. On-site training The Etiquette Consulting Group can customize services to meet your needs - at large corporations, small businesses, government agencies and not-for-profit organizations. We promise that sessions will be fun, interactive and informative! 877-828-8486 Copyright © 2005 The Etiquette Consulting Group L.L.C. All rights reserved. Reproduction in whole or in part without permission is prohibited. |
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